Business effectiveness is a result of the attitude of people and systems. Organisational behaviour offers several ideas to management as to how human factor should be properly emphasised to achieve organisational objectives. It also provides opportunity to management to analyse human behaviour and prescribe means for shaping it to a particular direction.

Training Areas

Self Excellence:

• ✔Enhancing Personal Effectiveness
• ✔Grooming and Business Etiquette
• ✔Communication Skills
• ✔Problem solving and Decision making
• ✔Improving Work-Life Balance
• ✔Positive attitude & Motivation
• ✔Leadership
• ✔Time Management
• ✔Dealing and Influencing People
• ✔21st Century Business Skills

Organizational Excellence:

• ✔Effective Selling Skills
• ✔Persuasive Selling skills
• ✔B2B& B2C Selling strategy.
• ✔Mass distribution- Channel Management (Telecom)-TSM
• ✔Direct Marketing-Sales Strategy.
• ✔Dealers- Management Development Programs.
• ✔Customer Delight
• ✔Customer Service Excellence
• ✔Handling Irate Customers
• ✔Customer Service- Crew Member training- Fast Food retail.
• ✔Interpersonal Relationship
• ✔Change Management
• ✔Strategic Management
• ✔Disaster management
• ✔Conflict Management
• ✔Time Management
• ✔Project Management
• ✔Leadership Development
• ✔Managing Organizational Conflicts
• ✔Problem solving & Decision making
• ✔Emotional Intelligence-Personal effectiveness
• ✔Negotiation Skills
• ✔Employee Engagement-A sense of Ownership
• ✔Organizational Excellence
• ✔Competence Management
• ✔Supervisory Skill
• ✔Team Building and Management
• ✔Train the Trainer (TOT)
• ✔Performance Management
• ✔Finance for Non Finance

Business Excellence:

• ✔Workshop on Lean Management
• ✔Lean Six Sigma Champions
• ✔Workshop on Kaizen Methodology
• ✔6 Sigma Green Belt
• ✔6 Sigma Black Belt
• ✔6 Sigma Yellow Belt
• ✔Business Process Reengineering (BPR)
• ✔Workshop on Balanced Score Card
• ✔Awareness Training on Good Distribution Practices (GDP)

Motivational:

Change your destiny: This talks of the 7 Ds and how the 7Ds can change ones life. This talks of Dream, Decision, Discipline, Dedication, Determination, Desperation and Delivery which changes the destiny of the person. For each of the D's lot of illustrations in the form of stories are given for a person to relate to the D's. For example in Decision, the case of Shankar Mahadevan is shared wherein he had given up his career as a Software Engineer with Oracle to pursue his dream as a Musician. Moreover lot of videos are also shown to make the talk interesting.

You become what you think: This program is relating to how one is a product of one's thought. It talks of Positive thinking, how to overcome fear, and creativity. Here also stories are shared of people who from nothing could change their lives because they way they thought.

You are the chosen one: This program basically talks of that all of us have been chosen for a role and if we can perform our roles in a positive manner and without compromising for any reason, then we shall become a legend in that role. In the chosen one, emphasis is given that we are all players on this stage called earth and how well we play our roles will determine our success and whether we can become a legend in what are doing.

The Path to Success: This inspirational program talks of what are the things that one needs to keep in mind to get success in life. How a man thinks determines his success. No obstacle can stop success. Here for instance the story of Martin Guptill, the great New Zealand cricketer is shared. Martin had lost three of his toes in a Forklift Truck accident when he was 14 years old. But no obstacle could stop him from achieving his goal to play for New Zealand.

Peak versus Super peak Performance: This program talks of how one can outgrow himself and reach the top of his trade. This program gives an instance of Mount Everest as the Super Peak and the other peaks surrounding it. Most of us talk of Mount Everest and few us even know about the peaks surrounding Mount Everest. Here this analogy is compared with some of the Legends of the world and what they did to become super peak in their trade. No one remembers the god but everyone remembers the best.

Do it Now: This program talks of how to overcome procrastination. This program deals with the causes of procrastination such as comfort zones and how one could crack the same and lead a healthy life.

Inspiring Leaders: This is a program of inspiring Leaders who have already assumed Leadership responsibilities. This takes the leaders through leadership traits of great leaders, leadership styles, conflict management and the concept of CCARE ( Clarity, Communication, Appreciation, respect and Empathy).

You can Win: This program primarily deals with certain traits in an individual which makes him a winner. This program talks of certain winning traits such as Perseverance, Fearlessness, focus on the solution and not the problem, commitment and creativity. Here examples of great people such as Edison is given to illustrate perseverance.

The road to happiness: This program talks of why a person moves away from happiness and how he could change his thinking patterns to be happy. This program shares three principles of Sam Bern, a Progeria patient. These three principles are a) I focus on the things that I can do rather than I cannot do b) I surround myself with high quality people and c) I always look forward. This program also illustrates of how faith in one self can very easily conquer negative components such as fear, doubts, tension and anxiety which are considered as the catalysts of unhappiness.

Walk The Extra Mile: This program aims at breaking the comfort zone of an individual and helps him to give that extra effort for his own individual success as well as for organizational growth. Companies who are looking at higher level of productivity will find this workshop very fruitful for its employees.

FOCUS : Fully Optimum Concentration Utilizing Strength: This program revolves around how to focus, what stops a person fully giving into what he is doing, what can we do to use our brains better, what are the distractions that prevent people from focusing, how to improve concentration in work, how to do optimum utilization of yourself, and to further work on our strengths and use it to change our lives.

SPEED: S: Special, P: Performance, E: Energy, E: Enthusiasm, D: Delivery. This program touches upon all these points. The objective of this program is to create a successful mindset which shall break all the barriers and help a person to reach his goal within a reasonable time.

You can succeed if you embrace Me: This program talks of Clarity of Thoughts. Clarity means lucid and clear thinking. Most of us get lost in life as we are not clear of what we want. Complicated thinking causes negativity which pulls us down and prevents us from achieving what we want. Clarity helps to increase focus and concentration and also gives us the direction of how to achieve our goals. This program primarily focused on what stops us from clarity in thinking and the Powers of a clean mind and the tools that we may use to clean our mind. In Motivational Talks, lot of stories and videos are used to illustrate the points.

An estimated 160 million people on this planet have work-related diseases. Some 2.2 million people die of work-related accidents and diseases each year. Some 355 000 fatal accidents take place every year and for every fatal accident at work, some 500 - 2,000 other non-fatal injuries occur. Accidents don't just happen. They are caused Preventing accidents and ill health caused by work is akey priority for everyone at work. As the owner or manager of a business you know that competent employees are valuable. Providing health and safety information and training helps you to ensure your employees are not injured or made ill by the work they do develop a positive health and safety culture & meet your legal duty to protect the health and safety of your employees.

Training Areas

• ✔OHSAS 18001 Awareness/Internal Auditor/ Lead Auditor (IRCA Certificated Course)
• ✔Health, Safety & Environment (HSE) Management
• ✔General Requirement for Electrical Safety
• ✔Fire Risk/Safety Management
• ✔Handling Hazardous Chemicals
• ✔Fire Prevention & Protection
• ✔Working at Height & Scaffolding
• ✔Confined Space Safety
• ✔Accident Incident Analysis; Prevention and Reporting
• ✔Failure Mode & Effect Analysis(FMEA)
• ✔Risk Management
• ✔Health and Safety Management in Construction
• ✔Behaviour Based Safety
• ✔Root Cause Failure Analysis
• ✔Hazard Identification & Risk Analysis (HIRA)
• ✔Occupational Safety and Health Audit for Statutory Compliance
• ✔Emergency Preparedness

The world's environment is continually changing and since the Industrial Revolution, man has caused the rate of environmental change to increase rapidly. Environmental awareness is about aiming to keep nature and the natural world in balance. It means controlling our day to day activities so that we can conserve the earth's natural resources, avoid pollution, protect wildlife and their habitat from unnecessary damage and destruction, the water we drink and the soil in which we grow our food. EMS is important in respect of a Companies' Risk Management, Cost Savings, &ensuring legal compliances

Training Areas

• ✔IS0 14001-Environment/Management System Awareness Internal Auditor/Lead Audit (IRCA Certificated)
• ✔ISO 50001-Energy Management System (EnMS) Awareness/ Internal Auditor/ Lead Audit (IRCA Certificated)
• ✔Waste Management
• ✔ISO 14064-Greenhouse Gas Accounting/ Carbon Footprint Awareness/ Internal Auditor
• ✔Environment Impact Assessment
• ✔Environment Legal Requirement Workshop
• ✔Chemical Management

Sustainability is the ability to maintain a certain status or process in existing systems. The four types of sustainability include human, economic, social, and environmental. The new environmental and social standards developed locally and globally have turned sustainability into a "cost of entry" for businesses. Successful businesses of the future depend on a new type of professional prepared to accelerate economic growth while minimizing social and environmental risks

Training Areas

• ✔Sustainable Development Practice
• ✔ISO 26001 Social Responsibility Awareness/ Internal Auditor
• ✔Corporate Sustainability Reporting
• ✔Environment and Social Impact Assessment (ESIA)
• ✔Welfare and CSR Management
• ✔Global Reporting Initiative (GRI Guidelines)
• ✔Stakeholder Management
• ✔Ethical Supply ChainManagement

Organizations, as members of society, have a moral obligation to help society deal with its problems and to contribute to its welfare. The concepts of business ethics and social responsibility are often used interchangeably, although each has a distinct meaning. The fact that business organizations are open systems means that although businesses must make a profit in order to survive they must balance their desire for profit against the needs and desires of the society within which they operate.

Training Areas

• ✔SA 8000 Awareness/ Internal Auditor
• ✔Social Compliance on International Standards (BSCI, SEDEX, WRAP)
• ✔ISO 26000 Awareness/ Internal Auditor
• ✔Corporate Social Responsibility (CSR) Reporting
• ✔Integrated Training on Compliance, Safety Management & Labor Law
• ✔Social Impact Assessment
• ✔Labor Laws & ILO Regulation Guidelines

Organizations in the public and private sectors depend on technology-intensive information systems to successfully carry out their missions and business functions. Information systems can include diverse entities ranging from high-end supercomputers, workstations, personal computers, cellular telephones, and personal digital assistants to very specialized systems. Information systems are subject to serious threats that can have adverse effects on organizational operations & organizational assets by exploiting both known and unknown vulnerabilities to compromise the confidentiality, integrity, or availability of the information being processed, stored, or transmitted by those systems

Training Areas

• ✔ISO 20000 Information Technology Service Management Awareness Internal Auditor/ Lead Auditor
• ✔ISO 27001:2005 Information Security Management Awareness/ Internal Auditor/ Lead Auditor
• ✔Cyber Security
• ✔Software Testing
• ✔Ethical Hacking
• ✔Big Data & Hadoop

As everyone must eat food to live, everyone is at risk of getting food poisoning. Businesses are required to make sure the food they handle, store, display and sell is safe and suitable for people to eat. Councils are required by l aw to en s u re that foo d businesses reduce the risk of unsafe or unsuitable food being sold in their communities. Training your staff and managers in hygiene best practices is an important step to developing a culture of food safety. Failing to do so increases the risk of food contamination and the public's poor health. In turn, this can lead to customer dissatisfaction, potentially huge legal costs and the loss of your good reputation and market share.

Training Areas

• ✔OHSAS 18001 Awareness/Internal Auditor/ Lead Auditor
• ✔ISO 22000:2005 Awareness/ Internal Auditor/ Auditor
• ✔Good Manufacturing Practices (GMP) for Food Industry
• ✔Care and Cure for Healthcare Professional
• ✔Cleaning and Sanitation
• ✔Personal Hygiene Practices
• ✔Food Nutrition Practices
• ✔Vendor Assessment and Vendor Management
• ✔Hazard Analysis Critical Control Point (HACCP)
• ✔Food Safety Risk Assessment and determination of Critical Control Points

Quality management is the process of controlling, ensuring, and improving quality; both in business operations and productivity. Quality management is crucial to the success of a business. Quality management ensures product quality, Customer satisfaction, Increased Reduction of Waste Revenues, Teamwork. Training ensures management and staff understand their role and responsibility in ensuring that quality is imbedded in everything that they do and that the customer is the final decision maker on the output of the service or product.

Training Areas

• ✔ISO 9001 Quality Management System Awareness/ Internal Auditor/ Lead Audit (IRCA Certificated)
• ✔Business Excellence Maturity Model
• ✔Cost of Poor Quality
• ✔Customer Satisfaction & Complaint Management
• ✔ISO 22301Business Continuity Management Awareness/ Internal Auditor
• ✔Quality Circles
• ✔Lean Manufacturing Engineering
• ✔Total Quality Management(TQM)
• ✔5'S' - Office / Manufacturing
• ✔Kaizen
• ✔Six Sigma
• ✔TPM Crisis management